AODA Policy

The Accessibility of Ontarians with Disabilities Act, 2005 (AODA), is a law passed by the Ontario legislature that allows the government to develop specific standards of accessibility and to enforce them. The standards are made into laws called regulations, and they provide the details to help meet the goal of the AODA. The AODA is the foundation on which the standards are built.

Accessibility Standards

The purpose of the accessibility standards is to increase accessibility for Ontarians with disabilities. The standards which are Customer Service, Transportation, Information and Communications, Employment & the Built Environment will be reviewed at least every five years. Ontario will move step by step towards accessibility that is widespread and commonplace. The goal of the Act is to make the Province of Ontario fully accessible to people with disabilities by 2025.

AODA Multi-Year Plan (Revised May 2021 - pdf)

Accessibility and Flamboro Downs

Flamboro Downs has developed an Accessibility for Ontarians with Disabilities Policy & Procedure.

Accessibility for Ontarians with Disability (Revised April 2021 - pdf)

Flamboro Downs Commitment to Accommodation

Our Commitment (Revised April 2021 - pdf)

Accessible Formats and Communication Supports

If you require an accessible format of any documents or require communication supports to participate fully in the experience at Flamboro Downs, please notify the person you are meeting with or the Human Resources Department.

Emergency Procedures/Plan or Public Safety Information

If you require accommodations in the event of an emergency evacuation, please notify Security or the person you are meeting with. 


Flamboro Downs welcomes public input. It helps identify areas where changes need to be considered and ways in which we can improve the delivery of accessible goods and services. Feedback may be provided by telephone, in person, or in writing.

Download/print our Feedback Form (pdf)